Carpet cleaning

When cleaning rugs, the following defects cannot be excluded, and the Client must take the possibility of defects into account.

GENERAL INFORMATION COVERING ANY RUG TYPES:

• not all stains, unpleasant odours and animal hair can be removed;
• rugs may bleed colour;
• hidden defects, which are difficult to notice on an unclean rug when accepted for cleaning, may become evident, such as slight burn marks and other minor mechanical damage;
• there may be defects caused by previous cleaning or attempts of cleaning;
• stains are always better visible on a clean rug as compared to unclean rugs;
• rugs may change colour after contact with coloured candle wax;
• mould stains may not be removed;
• rug edges may become shredded;
• white fringes on rugs may turn greyish or yellowish, fringes which have become fragile in use may become unattached;
• in case of rugs which have a glued on bottom trim but which require dry-cleaning, the bottom trim may become unattached due to the glue coming off;
• the odour of urine and domestic animals might be intensified in the cleaning process.

In addition to the above, according to the rug type:

THIN RUGS MADE OF WOOL, COTTON, AND OTHER MATERIALS, AND RAG RUGS

• may shrink, edges may curl;
• threads may break if they have been previously damaged in use;
• the connecting threads on cotton rugs may break during washing if they have become fragile in use.

• can shrink up to 20%;
• can lose form, become wavy.

RUGS WITH GLUED BASE, TUFTED RUGS, FRILLED RUGS

• glued base may become unattached (especially the trims);
• the rug may lose its shape;
• the glue may continue to come off in pieces also after cleaning;
• twisted frill threads may start to unravel at the edge;
• it may not be possible to thoroughly clean the bottom area of rugs with high threads;
• when removing stains from a wool rug, marks may remain on the rug as a result of the base glue solving;
• the glue from the glued base of the carpet might dissolve in the cleaning process, resulting in an odour that can take months to disappear;
• the viscose elements of a glued base carpet might harden and take the colour of the base.

RUBBER BACKED RUGS

• rubber back which has become fragile in use may break and come off entirely or in part

WOOL RUGS, WOOL RUGS WITH VISCOSE ELEMENTS

• it may not be possible to remove bleach marks (especially on light-coloured rugs) or yellowish spots;
• viscose elements might harden and turn yellowish.

WE DO NOT CLEAN SILK, SILK CONTENT AND GLUE BASED VISCOSE RUGS!

RUG CLEANING INCLUDES A ONE TIME CLEANING FEE.

IT IS NOT POSSIBLE TO GUARANTEE THE COMPLETE REMOVAL OF ALL STAINS, ODOURS AND HAIR!